Testimonials Page

We want to say "thank you" to our clients for taking the time to comment about our services. Your comments are valuable and help to maintain and improve the quality of professional pet care services provided to our clients.

Love Bugs clients comment about their customer satisfaction:

"Thanks for taking care of my babies."

"Glad you can do the Saturday visits! We did have his bump looked at by the vet last weekend. They said to keep an eye out for changes. Thanks for being observant!"

"Thank you for watching my cat."

"The 'kids' wanted to say a big THANK YOU! for the new tennis balls! And for just taking great care of them."

"Thank you again for watching our kitties."

"We were very pleased with your service and plan to call on you again."

"Hi. They seem to really enjoy your visits! Thanks for working off a lot of their energy!!"

"Thanks for everything!! You're the best!!"

"These days it’s hard to find a someone you can trust. Love Bugs was recommended to me by a lady I work with. I understood why after they had cared for my two cats while I was out of town. The quality of care was excellent and the customer service I received was outstanding. My cats are very picky and they don't warm up quickly to strangers. By the time I returned home, they had already taken a liking to the pet sitter. That speaks volumes to me. Keep up the good work!"

RECENT REPORT WARNING ABOUT OTHER SERVICE PROVIDERS
"You were 100% correct about [the kennel]. That was pretty much a disaster. The large cages were smaller than I was told on the phone and they really are nothing other than the same ones that they use at the pound. I dropped off the dogs with new huge nylabones to give them something to do all day - when I picked the dogs up, I was told they ate them?? not possible. So they looked again and found them, they were still brand new in the bag I left them in. Both dogs had been bathed and I swear they doused [one dog] in some kind of doggie perfume, he stinks, why?

I asked about their swimming, if they were able to do group swims with other dogs or if they had to go solo. They didn't know. Ditto with playtime. I doubt they did that either. No training for [one of my dogs], although on the phone they said he could go to 1/2 hour lessons with one of their assistants for $30 per lesson, apparently the folks there didn't know anything about that. [One dog] has lost some weight. Both are slightly dehydrated (dark yellow pee). I am rehydrating them slowly. Both came home wild eyed and nutso but are now sleeping soundly.

So for $215 they were probably locked in a small cage for 4 days with a few brief potty breaks so they could hose out the cage. The only positive thing I can say about the place is they were able to keep [my one dog] from escaping and both times I was in the caged areas, the cages looked pretty clean. I also got a good look at the suites that have "furniture" and a "feeling of home" ummm...no! They are just 9x9 rooms with wallpaper borders and shelves. The doors are glass and the dogs can look into the lobby but that's about it.

You can pass this on to any client considering [the kennel]. I think my neighbor who loves [the kennel] is nuts."